Privacy Policy for Resolved App
Effective Date: May 1, 2023
This Privacy Policy describes how Resolved App (“we,” “us,” or “our”) collects, uses, shares, and protects personal information when you use our mobile application (“Mobile App”). Please read this Privacy Policy carefully to understand our practices regarding your personal information and how we handle it. By using our Mobile App, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
1.1 Personal Information:
We may collect certain personally identifiable information (“Personal Information”) when you use our Mobile App. This information may include, but is not limited to:
– Name
– Email address
– Phone number
– Location data
– Device information (such as device type, operating system, and unique device identifiers)
– Log data (including IP address, browser type, access times, and referring website addresses)
1.2 Non-Personal Information:
We may also collect non-personal information that does not directly identify you. This information may be collected automatically through cookies or similar technologies and may include:
– Usage data
– Aggregated demographic information
– App preferences and settings
2. How We Use Your Information
2.1 Personal Information:
We may use your Personal Information for the following purposes:
– To provide and maintain our Mobile App
– To personalize your experience and improve our Mobile App
– To respond to your inquiries, feedback, or requests for customer support
– To send you promotional and marketing communications (where permitted by law)
– To detect, prevent, and address technical issues
– To comply with applicable laws, regulations, or legal obligations
2.2 Non-Personal Information:
Non-personal information may be used for analytics purposes, to improve our services, and to enhance the overall user experience.
3. Sharing Your Information
3.1 Service Providers:
We may share your information with third-party service providers who help us in operating our Mobile App, performing functions on our behalf, and providing services to you. These service providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.
3.2 Legal Requirements:
We may disclose your information if required to do so by law or in response to a valid request from a governmental authority or law enforcement agency.
3.3 Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email or prominent notice within our Mobile App of any change in ownership or use of your Personal Information.
4. Data Retention
We will retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Security
We take reasonable measures to protect your Personal Information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Choices and Rights
You may have certain rights regarding your Personal Information, which may include the right to access, correct, delete, or restrict the processing of your information. To exercise these rights, please contact us using the contact information provided at the end of this Privacy Policy.
7. Children’s Privacy
Our Mobile App is not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from children under the age of [insert age]. If we discover that we have collected personal information from a child without parental consent, we will promptly delete that information.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes